At MyAngadi, we strive to deliver products that meet the highest standards of quality and craftsmanship. Please read our return, cancellation, and refund policies carefully before placing your order.
Returns & Damaged Products
We ensure that all products shipped from MyAngadi are thoroughly checked and free from defects. However, in the rare case of damage during transit:
You may request a return or replacement only if the product is damaged during shipping.
Claims must be made within 5 days of delivery. Returns or refunds will not be accepted after 5 days from delivery.
A replacement product will be sent to you after we receive the damaged product or, alternatively, a refund will be issued.
If minor repairs are required, we can reimburse repair costs once a valid bill is provided.
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Cancellations
Orders can be cancelled within 3 days of order confirmation and before shipping.
Transaction fees (e.g., CCAVENUE/PayPal charges) will be borne by the customer in case of cancellations.
After 3 days, cancellation is not possible, as we may have already started processing or crafting the product (especially for Tanjore Paintings).
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Customized Orders
Orders placed for customized products (e.g., custom portraits, personalized paintings) cannot be cancelled, returned, or refunded under any circumstances, as they are made to order.
Refunds
Approved refunds will be issued via the same payment mode used for purchase (within India).
For international customers, refunds will be made via bank transfer to an Indian bank account only.
Refunds are processed within 3–4 business days from approval.
For refund-related help, call us at +91 95979 99274.
eBooks & Digital Products
Please note that eBooks and digital downloads are non-returnable and non-refundable under any circumstances.
Unavailability of Products
If an ordered product becomes unavailable, the amount paid will be automatically refunded to your original payment method. You will also receive an intimation via email. This may happen due to limited stock or supplier-side constraints.